WovenThreads, LLC, operating as Nyle&Moon (“we,” “our,” or “us”), is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, store, use, and disclose information. This Privacy Policy applies to our mobile application (“App”), our website www.nyleandmoon.com (“Website”), and our corporate activities, collectively referred to as our services (“Services”).
By affirmatively assenting to this Privacy Policy or otherwise using our Services or providing information to us, you consent to us collecting, storing, using, and disclosing information as described in this Privacy Policy.
Contact Us
If you have any questions regarding this Privacy Policy, please contact us at Support@nyleandmoon.com.
Age Restriction (18+)
Our Services are strictly intended for individuals who are eighteen (18) years of age or older. We do not knowingly collect, solicit, or maintain Personal Information from anyone under the age of 18. If you are under 18, please do not access or use our Website, App, or Services. If we become aware that we have collected Personal Information from an individual under 18, we will take immediate steps to delete that information. If you believe we might have information from or about a person under 18, please contact us at Support@nyleandmoon.com.
Your Acceptance of this Privacy Policy
The provisions contained in this Privacy Policy supersede all previous notices and statements regarding our privacy practices with respect to the Services. If you do not agree to all provisions of this Privacy Policy, you may not access or use the Services.
Further, you acknowledge that this Privacy Policy is part of our Terms of Service and is incorporated therein by reference. By affirmatively assenting to our Terms of Service, or otherwise accessing or using our Services, you agree to be bound by the Terms of Service. If you do not agree to our Terms of Service, do not access or use our Service.
Information We Get From You
When you use our Services, we collect information that you provide to us. Additionally, certain information is automatically collected from you. Some of this information may identify you (“Personal Information”), and some may not identify you (“Anonymous Information”). To the extent that Internet Protocol (“IP”) addresses or similar identifiers are considered personally identifiable information by applicable law, we will treat those items as Personal Information.
We Do Not Sell Personal Information
We do not sell your Personal Information, nor do we share your Personal Information to provide personalized or targeted advertising.
Information You Provide to Us
You may give us information by signing up for an account, entering your birth details for accurate sidereal astrology charts, logging wellness preferences, inputting information while using our Services, or contacting customer service.
The categories of information you may provide to us include:
Information Collected Automatically
When you access our Services, we may automatically collect information linked to your computer, phone, or other device, including information related to your behavior and activity while interacting with us, such as your IP address, operating system, local time zone, date and time of request, device type, screen size, and language preference.
Information We Collect from Third Parties
If you access our Services through third parties (e.g., Apple, Google, or Facebook), or share content to a social media service, the third-party service will send us certain information about you depending on their policies and your account settings.
How We Use Information
In general, we use the information we collect to provide you with the best possible Services, generate accurate astrological insights, and continually improve the platform over time. Specifically, we may use your information to:
- Generate personalized sidereal astrology charts and wellness recommendations;
- Create, maintain, and service user accounts and profiles;
- Respond to your inquiries and/or requests about our Services;
- Administer, maintain, analyze, improve, and customize the Services;
- Send transactional messages directly relating to your use of the Services (e.g., password resets);
- Process any orders or premium subscriptions placed through the Services via third-party payment processors;
- Detect, prevent, and investigate actual or suspected fraud, hacking, or other misconduct.
How Do I Delete My Account and Data?
You can delete your Nyle&Moon account and data at any time. To do this:
- 1Log in on desktop at nyleandmoon.com and navigate to Profile Settings.
- 2Scroll to the "Danger Zone" section at the bottom of the page.
- 3Click "Delete My Account," enter your password to confirm, then click "Permanently Delete" to complete the permanent deletion of your profile, birth data, and wellness logs.
Alternatively, you can email us at Support@nyleandmoon.com with the subject line “Delete My Account” from the email address associated with your account.
How We Secure, Store, and Retain Information
Links to Third-Party Websites
Our Services may direct you to other websites beyond our control. We are not responsible for the privacy practices of any third parties, and we encourage you to read their applicable privacy policies.
Privacy Rights & Additional Disclosures
Depending on your jurisdiction (such as California, the EEA, UK, or Switzerland), you may have specific rights regarding your Personal Information, including the right to:
- Access your Personal Information;
- Correct inaccurate information;
- Request erasure of your Personal Information;
- Receive a portable copy of your data;
- Opt-out of specific processing.
To exercise any of these rights, please contact us at Support@nyleandmoon.com. We may need to verify your identity to honor your request.
Changes to this Privacy Policy
We may update or modify this Privacy Policy from time to time. We will alert you that changes have been made by updating the date at the top of this document, prominently posting an announcement on our Services, or by sending you a direct communication.
Social Media & Sharing
Keep in mind that any content you choose to share publicly from the App (such as your chart or wellness insights) can be saved or copied by others. Don't share any content that you wouldn't want someone else to save or share.